1) Who we are

Shared Beginnings (“we”, “us”, “our”) is responsible for your personal information (the “data controller”).
You can contact us using the contact details provided on our website.

2) What information we collect

When you contact us via Instagram or Facebook, we may collect:

  • your name/username and contact details (such as an email address),

  • the content of your messages and any information you choose to share,

  • any details needed to respond to your enquiry.

3) How we use your information

We use your information to:

  • respond to messages and enquiries,

  • communicate with you about the information you request,

  • keep basic records of our communications.

4) Lawful basis (UK GDPR)

We process your personal information because it is:

  • necessary for our legitimate interests (replying to enquiries and managing communications), and/or

  • necessary to take steps at your request, and/or

  • based on your consent where you have provided it.

5) Social media platforms

If you contact us through Instagram or Facebook, those platforms will also process your information under their own privacy policies. We only receive information you provide to us and information made available to us through those platforms.

6) Sharing your information

We do not sell your data and we do not share your personal information with third parties for marketing.
We may share information only where necessary:

  • to comply with a legal obligation, or

  • where there is a safeguarding concern and sharing is necessary to protect you or someone else.

7) How long we keep your information

We keep personal information only for as long as needed to respond to your enquiry and maintain appropriate records, then securely delete it.

8) Your rights (UK GDPR)

You have rights including: access, correction, deletion (in some cases), restriction, objection, and data portability (in some cases).
You can complain to the Information Commissioner’s Office (ICO): https://ico.org.uk .

9) International transfers

Social media providers (such as Meta) may transfer and store data outside the UK. Please refer to Instagram/Facebook privacy information for details.

10) Changes to this policy

We may update this policy from time to time by posting a new version on this page.

Last updated: 18 February 2026

Privacy Policy